Privacy Policy
Last updated: August 19, 2026
Squirrel King Labs, operated by Squirrel King Industries LLC, respects your privacy and is committed to handling personal information responsibly.
Information We Collect
We may collect information you provide directly to us, including:
- name
- email address
- shipping and billing address
- phone number, when provided
- order details
- messages or other information you send to us
- files or specifications you provide for customer-supplied-file or personalized orders
When you use our website, limited technical information may also be collected automatically, such as:
- IP address
- browser and device information
- pages visited
- date and time of access
- basic server and security logs
Payment Information
Payment transactions may be processed by third-party payment providers such as Etsy, Stripe, or other services we use.
We do not intentionally store complete payment card numbers on our own systems. Payment providers process payment information according to their own privacy and security practices.
How We Use Information
We may use personal information to:
- process and fulfill orders
- communicate about orders or customer service requests
- provide shipping and delivery updates
- process returns, refunds, or replacements
- respond to questions or requests
- prevent fraud, abuse, or security issues
- maintain and improve our website and business operations
- comply with legal, accounting, or tax obligations
Sharing of Information
We may share information only as reasonably necessary with service providers that help us operate the business, such as:
- payment processors
- online marketplaces
- shipping carriers
- website hosting and infrastructure providers
- email and communication services
- accounting, tax, or business software providers
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
We do not sell personal information.
Cookies and Similar Technologies
Our website and services we use may use cookies or similar technologies for basic website functionality, security, analytics, or other operational purposes.
Third-party services linked from or integrated with our website may use their own cookies and tracking technologies according to their own policies.
Third-Party Services and Links
Our website may link to or use third-party services, including Etsy and payment, shipping, or other service providers.
Information you provide directly to those services is governed by their respective privacy policies and terms.
Data Retention
We retain personal information only for as long as reasonably necessary for business, customer service, legal, accounting, tax, security, or recordkeeping purposes.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, accounting, tax, fraud-prevention, and other legitimate business requirements.
Children’s Privacy
Our website and products are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated policy will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact us at:
Squirrel King Labs
DBA of Squirrel King Industries LLC
[email protected]